Wednesday, March 25, 2009
credit card update
So as an update to the post down below. I called and spoke with my credit card company. I explained to the woman that I knew that the charge was going to be $22.50 and I was fully prepared to pay that. What I did not appreciate was the fact that 1) they changed the amount after I had signed the receipt, 2) they had my cell phone number on file and yet no one bothered to call me and say "we're sorry we made a mistake and will have to void the charge and run it through again," and 3) they added on an extra $0.20 to the tip that I had signed for (I left a generous tip, based on the $22.50 amount, not the $2.25). Obviously the $0.20 is not a big deal at all or the fact that they charged me for the amount that I was prepared to pay, it's the principle of the fact that they fudged around with my credit card information without giving me any notification. After having been a victim of identity theft, I am very careful about monitoring my card. The woman at the credit card company told me that it all seems really shady and that I should file an investigation for them to look into it.